Thank you for your purchase. Each item in our collection is made to order, ensuring the highest level of quality and care in its creation. As a result, we are unable to offer refunds or exchanges for any reason other than product defects or errors in the order fulfillment process.

Defective or Incorrect Items: If you receive a defective garment or an item that differs from your order specifications, please contact our customer service team within 7 days of receiving your order. To expedite the process, include your order number, a description of the issue, and clear photos of the item.

Upon review, if the issue is confirmed, we will provide a replacement or issue a refund at our discretion.

Final Sale Policy: Due to the made-to-order nature of our products, all sales are final once an order is placed. Please review your order carefully before completing your purchase.

We appreciate your understanding and thank you for supporting our craftsmanship. If you have any questions, feel free to reach out to our support team. If you have any questions please send us an email at booktique@popupbookshoppe.com.